Customer satisfaction is very important to us, and we understand delivery issues can occur. Please note that shipping dates provided at checkout are estimates and are subject to change. Shipping times will be determined after your order is processed, your payment method is validated, and at the time your order is shipped. Actual delivery dates are not guaranteed and are subject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather, traffic, and other factors.
- Economy No Signature Required Flat Rate: $10 (Est. Delivery 5-8 Business Days)
- Standard Flat Rate: $15 (Est. Delivery 3-5 Business Days)
- Expedited Flat Rate: $20 (Est. Delivery 1-3 Business Days)
- International Flat Rate: As of now, we do not ship overseas. We only ship domestically. Overseas orders placed, will be canceled. We are so sorry for the inconvenience
Manhattan Same-Day Delivery
- Same-day delivery service in Manhattan: $20 if ordered before 10am ET. No delivery service on the weekends.
When placing an order, the requirement is set by default. If you would like us to ship without collecting a signature, please email us at firstname.lastname@example.org. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that Ivy & Bugz can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize Ivy & Bugz to leave the package(s) at the shipping address without obtaining a signature and release and indemnify Ivy & Bugz from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.
If you refuse or not home to accept the package, the carrier will charge a fee to return to vendor. Since we shipped the package on your behalf, you will be responsible for the shipping fees if you refuse the delivery or if an attempt has been made multiple times by the carrier with no success.